![]() ![]() We arrived to the airport and nobody was at the frontier desk. They told us this happens a lot, that the flight was still on and to show up to the airport at least 3 hours early to check in. Tried to check into our flights the day before leaving, the app wouldn’t allow it so we contacted Frontier Airline customer support. But they are well worth the wait to be treated like a valued customer. Frontier only flys to my destination a couple days a week. I was originally booked with them, but finally cancelled and will get to my destination a little later than I wanted to just so I can use Frontier. ![]() Those 2 airlines do not treat customers with disabilities well. My dog has flown over 20 times with no problem on any other airline. It was so bad I ate the cost of the flight, and booked with Frontier. As an added piece of info Alaska and Alegiant were the first 2 airlines to put me through the ringer when traveling with my well trained service dog. Even when you have to cancel they give you a credit to use later no matter which fare you book. I’ve used them 10 times now and they are by far my favorite. For the record I’ve flown almost every domestic airline, and given the choice I’d use Frontier as my 1st choice. The staff is friendly, and the plane is clean. They processed my service dog papers in 24 hours. ![]()
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